customization?
1. First, we’ll send you a confirmation email and give you a quick rundown of the job’s timeline.
2. Before we print anything you’ll see a proof, which you’ll receive 1 to 2 days after you’ve placed the order.
3. After you review the proof and give us the thumbs-up, production will begin. The faster you approve, the sooner we print!
4. Once we print your job, we’ll carefully inspect it to make sure everything looks good, then ship or mail it to you on the same day.
5. We guarantee the quality of our work, and we promise to always be friendly, responsive, fun and fast. Seriously, you’re going to love us.
Yes. We gladly accept e-mailed files. Check your email limitations on file size to make sure it doesn’t exceed your limit. Be sure to include contact information in your e-mail so we can reach you if we have any questions. We will respond to your email within 20 minutes during the hours of 8am – 6pm Central Time or the next business day. If for some reason you don’t receive a reply within about 20 minutes, either try resending, send another email, or call us. Here is how you reach us: WeCanHelp@MingoPress.com or by phone 855.MY MINGO (855.696.4646)
Do you charge extra for rush jobs?No. We have no extra charges for rush jobs. In order to meet your time deadlines, some jobs may have to be produced using a different process, which could alter the price. We will always inform you of these differences prior to starting your project.
How can I submit a custom order?That’s easy! Just click Custom Order.
Where are your price breaks?We have no set price breaks. As a general rule of thumb, with every hundred extra you order, your per piece price will be less. The more you get, the less you pay.
What is the minimum quantity I can order?One. We have a wide array of equipment designed to meet all of your needs, from one copy to several thousand.
How long does it usually take to have a job printed?Depending on the job, we can normally complete any project by your deadline. Most can even be printed the same day. For more specific answers, we will need a bit more information from you. Contact us and we will do what it takes to hit your deadline.